CurtainCall Pricing Tiers: Which Plan Is Right for You?
A complete breakdown of CurtainCall pricing tiers — Community (free), Starter ($39/mo), Professional ($89/mo), Business ($179/mo), and Enterprise ($599/mo). Features comparison, per-ticket fees, and ROI examples for school theatres and community venues.
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CurtainCall Pricing Tiers
CurtainCall offers five pricing tiers designed to scale with your venue. Every plan includes unlimited events and Stripe/Square payment processing. Higher tiers reduce per-ticket fees and add features like reserved seating, AI pricing, and concessions POS.
Community
Small productions, first-time organizers
Included
- ✓Unlimited events
- ✓Basic online ticket sales
- ✓Stripe or Square payments
- ✓QR code check-in
- ✓Email confirmations
Not included
- —Reserved seating
- —Seat map builder
- —Analytics
- —Priority support
Starter
School plays, community events
Included
- ✓Everything in Community
- ✓Basic seat maps
- ✓Email & chat support
- ✓Event reporting
- ✓Discount codes
Not included
- —Advanced seat maps
- —Mobile check-in app
- —AI pricing
- —REST API
Professional
Most PopularCommunity theatres, growing venues
Included
- ✓Everything in Starter
- ✓Interactive drag-and-drop seat maps
- ✓Mobile QR check-in
- ✓Real-time analytics dashboard
- ✓AI smart pricing
- ✓Multi-night run support
- ✓7-day free trial
Not included
- —REST API
- —Concessions POS
- —White-label
Business
Professional theatres, multi-venue operators
Included
- ✓Everything in Professional
- ✓REST API access
- ✓Concessions & merchandise POS
- ✓Custom branding
- ✓Advanced reporting & exports
- ✓Priority support
Not included
- —White-label
- —Dedicated support
Enterprise
Large venues, theatre chains
Included
- ✓Everything in Business
- ✓White-label ticketing
- ✓Dedicated onboarding & setup
- ✓Custom integrations
- ✓Founder-led support contact
- ✓SLA support
- ✓Custom features & development
How Per-Ticket Fees Work
Per-ticket platform fees are charged on top of your monthly plan fee. They decrease at higher tiers. Stripe/Square payment processing fees (2.9% + $0.30 per transaction) always apply separately and go directly to your payment processor — not to Metorox.
Enterprise plans have $0 per-ticket platform fees — you only pay the monthly flat rate plus payment processing.
ROI Example: Professional Plan
Here's what a typical school production looks like on the Professional plan ($89/mo):
| Production: 4 nights × 200 seats = 800 tickets | |
| Average ticket price | $12 |
| Gross revenue | $9,600 |
| Professional plan ($89/mo) | −$89 |
| Per-ticket fee ($0.50 × 800) | −$400 |
| Stripe processing (2.9% + $0.30) | −$518 |
| Net revenue to your theatre | $8,593 |
| Platform fee as % of revenue | 5.3% |
Compare this to Ticketmaster, which charges $3–$15+ per ticket in service fees. On 800 tickets at $5/ticket average, that's $4,000 in fees vs. $489 with CurtainCall Professional. The plan pays for itself on the first production.
Frequently Asked Questions
Can I switch plans mid-season?
Yes. You can upgrade or downgrade your plan at any time. Upgrades take effect immediately. Downgrades take effect at the start of your next billing cycle.
Are there long-term contracts?
No. All CurtainCall plans are month-to-month. Yearly plans are billed annually and save approximately 15% compared to monthly billing.
What happens to my data if I cancel?
Your event data, ticket records, and customer information are retained for 90 days after cancellation. You can export your data at any time from the admin dashboard.
Do per-ticket fees apply to free events?
No. Per-ticket platform fees only apply to paid tickets. Free events and comp tickets have no platform fee.
Can I start with Community and upgrade later?
Yes. The Community plan is a great way to try CurtainCall with no monthly commitment. You can upgrade to a paid plan at any time to unlock reserved seating, seat maps, and analytics.
Related Articles & Resources
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