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Last updated: July 4, 2026
CurtainCall Ticketing • Realtor Hub • Travel Pro • Host Pro • CRM Pro

Custom Software Development for Small Businesses

Web apps, WordPress plugins, and SaaS — built securely, delivered fast, and supported long-term.

Metorox Software is a Draper, Utah–based software studio led by Ryan Pullman (CEO). We build custom business software that replaces spreadsheets, manual workflows, and brittle tools — with secure, scalable systems your team can actually use.

Founded in 2023. Fixed-price quotes, no hourly billing. Enterprise-grade security on every project. Typical projects launch in 6–10 weeks.

Last updated: July 4, 2026

About Metorox Software

What we do: Custom software development, WordPress plugins, and SaaS solutions built for small businesses that need tailored technology.

Who we serve: Schools & theatres, real estate agencies, travel agencies, event organizations, and small businesses across the USA, Canada, Mexico, and Europe.

Founded: 2023 by Ryan Pullman in Draper, Utah.

Get started: Request a free discovery call or call +1 801-890-5036

Enterprise-Grade Security & Compliance — Built Into Every Project

🔒SSL EncryptedAll data encrypted in transit
💳PCI DSS CompliantSecure payment processing
🛡️GDPR CompliantData privacy standards met
💾Daily Backups10-version retention policy
24hr SupportGuaranteed response time
📍Draper, UtahServing businesses nationwide

TL;DR — Key Takeaways

  • Custom software development for small business — tailored web apps, SaaS platforms, and WordPress plugins built around your workflow
  • SaaS development agency based in Draper, Utah — serving businesses nationwide with fixed-price quotes
  • WordPress plugin development services — production-ready plugins with modern UIs, REST APIs, and enterprise-grade security
  • 4 flagship products: CurtainCall (event ticketing), Realtor Hub (real estate CRM), Travel Pro (travel booking), and Host Pro (web hosting management)
  • Founder-led: Ryan Pullman is directly involved in every project
  • 24-hour support response guarantee with severity-based SLAs

What We Do

Metorox Software is a custom software development company based in Draper, Utah, serving small businesses and growing organizations across the United States. We build custom web applications, WordPress plugins, SaaS platforms, and provide digital marketing services. Founded in 2023 by Ryan Pullman, we specialize in industries with unique workflows—schools, theatres, real estate teams, event organizations, and small businesses—that generic software can't serve.

💻

Custom Software Development

Web apps, SaaS platforms, and APIs built to your exact specifications. Fixed-price quotes, no hourly surprises. Typical projects: $1,500–$50,000+. Timeline: 2–12 weeks depending on scope.

🚀

Flagship SaaS Products

Five ready-to-use platforms: CurtainCall Ticketing (schools/theatres), Realtor Hub (real estate), Travel Pro (travel agencies), Host Pro (web hosting), and CRM Pro (Agentic AI-powered CRM). Start immediately — no development needed.

📈

WordPress Plugins & Digital Marketing

Production-ready plugins with modern UIs, automation, and REST APIs. Plus SEO, social media, and content strategy as add-ons to accelerate your online growth.

Starting at $1,500
From $29/mo
SaaS product subscriptions
Fixed-price quotes
No hourly billing — ever

Six Reasons to Work With Us

Six reasons small businesses trust Metorox with their software.

💰

Fixed-price quotes — no hourly billing, ever

👤

Founder-led development — direct communication with Ryan

🔄

Micro-step development — see progress every week

🔒

Enterprise-grade security — SSL, firewalls, daily backups, PCI compliance

⏱️

24-hour support guarantee

📋

Transparent process — discovery → proposal → build → launch → support

Common Problems We Solve

Businesses of every size face real technology challenges. Here's how Metorox addresses them directly.

Businesses without custom ticketing systems lose revenue

CurtainCall Ticketing handles seat maps, payments, and mobile check-in — purpose-built for schools and theatres.

Manual support workflows waste time and frustrate customers

Support Pro automates ticket routing, SLA tracking, and notifications so your team focuses on resolutions.

Generic CRMs don't fit real estate workflows

Realtor Hub combines IDX/MLS, AI site builder, and lead CRM in one platform built for agents.

Off-the-shelf software can't handle unique business processes

We build custom software tailored to your exact workflow — fixed price, no hourly billing surprises.

Our Core Capabilities

Five core capabilities — each designed to replace manual processes with secure, scalable systems.

Custom Web Applications

Custom web apps for internal tools, customer portals, dashboards, and workflow automation.

  • Reduce manual admin work
  • Centralize customer and operational data
  • Improve reporting and visibility

WordPress Plugin Development

Secure, production-ready WordPress plugins that extend your site with real business functionality.

  • Role-based access control
  • Custom dashboards and admin workflows
  • Email notifications and automation

SaaS Product Development

Subscription software built for scale — multi-tenant architecture, billing, and long-term maintainability.

  • Niche industries (schools, theatres, agencies)
  • Businesses turning services into software

Security-First Engineering

We design with security and reliability from day one — not as an afterthought.

  • Input sanitization + prepared statements
  • Access control + audit logs
  • Backup/restore planning

Ongoing Support & Maintenance

Long-term support options so your software stays stable as your business grows.

  • Bug fixes and improvements
  • Monitoring and backups
  • Priority response options

Services & Solutions We Deliver

Metorox builds focused technology solutions for small businesses, schools, and growing organizations. Every project ships with enterprise-grade security, fixed-price quotes, and a 24-hour support guarantee.

  • Custom software development for small businesses
  • WordPress plugin development (productized + custom)
  • SaaS development + ongoing maintenance
  • Ticketing/booking systems (CurtainCall for theatres & schools)
  • Real estate CRM & IDX integration (Realtor Hub)
  • Travel agency booking platforms (Travel Pro)
  • SEO + digital marketing support

✅ We're Best For

  • Small businesses needing software built around their workflow
  • Schools and theatre programs needing ticketing & seat maps
  • Real estate agents and teams needing CRM + IDX
  • Travel agencies modernizing their booking stack
  • Organizations needing custom workflows that generic tools can't handle

⚠️ We're Not the Best Fit For

  • Teams wanting the cheapest possible option with no customization
  • Projects needing a team of 10+ developers or enterprise-scale delivery
  • Businesses looking for template-only sites with no ongoing support
  • Requests for free or heavily discounted work

Client Success Stories

Real projects with real outcomes — measured, specific, and repeatable.

Liahona Prep Academy — Theatre Ticketing

Problem:Manual ticket sales, paper seating charts, and long check-in lines at school productions.
Solution:Built CurtainCall Ticketing with interactive seat maps, online Stripe payments, and mobile QR check-in.
Outcome:80% faster check-in, online ticket sales launched in 4 weeks, $0 per-ticket platform fees, volunteer staff trained in 15 minutes.
Read more →

Metorox Support Pro — WordPress Help Desk

Problem:Small businesses needed a WordPress-native ticketing system with SLAs and automation — not an expensive SaaS subscription.
Solution:Built Support Pro with severity-based SLAs, auto-responders, canned responses, staff management, and modern admin UI.
Outcome:Production-ready plugin with enterprise-grade features at a fraction of SaaS pricing. Flat monthly cost, no per-agent fees.
Read more →

Ready to Build Something Great?

Get a free consultation and a fixed-price quote within 48 hours. No obligation, no hourly billing.

The Metorox Difference

👤

Founder-led

Work directly with Ryan Pullman, CEO (no handoffs to junior teams)

🔒

Security-first

Built with modern security practices and careful data handling

📊

Business-minded builds

We focus on ROI: fewer manual steps, fewer errors, better reporting

💬

Clear communication

Simple milestones, frequent updates, and documented decisions

Ideal Client Profile

Metorox works best with businesses that need tailored technology solutions and value direct communication with the developer building their software.

✅ We're a Great Fit For

  • 🏫Small businesses with 5–500 employees
  • 🔗Companies needing custom integrations between existing tools
  • 🛠️Teams wanting ongoing support and a long-term technology partner
  • 🎭Schools and theatres needing purpose-built ticketing
  • 🏠Real estate teams needing CRM with IDX/MLS

⚠️ We're NOT the Best Fit For

  • 🏢Large enterprises needing dedicated 50+ person dev teams
  • 🏷️Agencies looking for white-label reselling of our services
  • 📞Projects requiring 24/7 on-call phone support

How We're Different

Three things set Metorox apart from other software development companies.

🔬

Micro-Step Methodology

We build in small, testable increments — typically 5–10 lines of code at a time — with weekly demos. This means bugs are caught earlier in development, and you see progress every single week.

💰

Fixed-Price Quotes (No Surprises)

Every project gets a detailed, fixed-price quote before we write a single line of code. No hourly billing, no scope creep charges, no surprise invoices. If the scope changes, we discuss it openly and get your approval first.

👨‍💻

Founder-Led Development (Not Outsourced)

Ryan Pullman, the founder, is directly involved in every project. You communicate with the person building your software — not a project manager relaying messages to an offshore team.

What We Do — By Industry

Metorox builds custom software for theatre companies, real estate agencies, travel agencies, and hosting companies. We specialize in ticketing systems, client portals, and automation workflows that save time and reduce costs. Most projects launch in 8–12 weeks.

🎭

For Theatre Companies

Problem

Manual ticketing, seat management, and check-in is slow and error-prone.

Solution

We build custom ticketing systems with interactive seat maps, mobile check-in, and real-time reporting.

See CurtainCall →
🏠

For Real Estate Agencies

Problem

Lead routing, client portals, and CRM integrations take months to set up.

Solution

We automate workflows and build custom portals that integrate with HubSpot, your CRM, and your existing tools.

Learn more →
✈️

For Travel Agencies

Problem

Booking workflows, itinerary approvals, and payment processing are fragmented across tools.

Solution

We build unified booking and client portal systems that streamline operations.

Learn more →
🖥️

For Hosting Companies

Problem

WHMCS's dated client area hurts your brand and confuses customers.

Solution

Host Pro replaces WHMCS completely with a modern SaaS portal — product catalog, customer self-service, automated billing, and support integration.

See Host Pro →

Who We Serve

We specialize in building software for industries with unique workflows that generic tools can't handle — from startups to established organizations across the United States.

Whether you need a full SaaS platform or a targeted plugin, we match the solution to your exact business needs.

🎭

Schools & Theatres

Ticketing, event management, and student portals

🏠

Real Estate Teams

CRM, IDX/MLS, and lead management platforms

🎪

Event Organizations

Seat maps, ticket sales, and mobile check-in

🖥️

Web Hosting Companies

Complete WHMCS replacement, billing, and customer portals

✈️

Travel Agencies

Booking systems and customer management portals

🏢

Small Businesses (USA)

Custom software, WordPress plugins, and digital marketing

We also serve any small business with a unique software challenge. If off-the-shelf tools don't fit your workflow, we can build something that does.

What Is Custom Software Development?

Custom software development is the process of designing, building, and deploying software tailored to a specific business's needs. Unlike off-the-shelf tools (QuickBooks, HubSpot, Shopify), custom software is built around your exact workflow — so you don't have to change how you work to fit someone else's product.

Booking Systems

Online reservations with your specific rules, pricing, and availability logic.

Customer Portals

Secure dashboards where clients view orders, submit requests, and manage accounts.

Internal Tools

Workflow automation, inventory tracking, and reporting built for your team.

Learn more: Custom Software Development Services · How Much Does Custom Software Cost?

Custom Software vs. Off-the-Shelf: Which Is Right for You?

Off-the-shelf software works for standard workflows. Custom software makes sense when your business has unique processes that generic tools can't handle — or when you're paying for features you don't use.

FactorCustom SoftwareOff-the-Shelf
Upfront CostHigher ($1,500–$100,000+)Lower ($0–$500 setup)
Monthly CostLow (hosting only)Recurring ($50–$500+/mo)
CustomizationUnlimited — built your wayLimited to vendor options
Data OwnershipFully yoursVendor-controlled
Long-term Cost (5 yrs)Often cheaperGrows with usage
Competitive EdgeUnique advantageSame tools as competitors

Deep dive: Custom Software vs. Off-the-Shelf Decision Guide · Full Comparison Guide

Our Flagship SaaS Products & Development Approach

Purpose-built SaaS platforms for theatre companies, real estate agencies, travel agencies, and hosting companies — plus custom web application development and digital marketing services for small businesses across the USA.

🏠

Real Estate CRM Software Built for Agents

Realtor Hub is purpose-built real estate CRM software with IDX/MLS integration, AI site builder, lead management, and automated follow-up. Not a generic CRM adapted for real estate — built from the ground up for agents and brokerages.

🎭

Theatre Management Software & Event Ticketing

CurtainCall is theatre management software and event ticketing software built for schools, community theatres, and performing arts organizations. Interactive seat maps, mobile QR check-in, AI pricing, and real-time analytics.

✈️

Travel Agency Booking Software

Travel Pro is travel agency booking software with GDS integrations (Amadeus, Sabre, Travelport), NDC support, traveler portal, and payment orchestration. Built for independent agencies and corporate TMCs.

🖥️

Modern Hosting Management Platform

Host Pro is a modern hosting management platform built as a standalone SaaS solution — a complete replacement for legacy platforms like WHMCS. Hosting companies manage products, customers, billing, and support through a beautiful, responsive interface.

💰

Fixed-Price Software Development Quotes

Every custom web application development project gets a fixed-price quote upfront — no hourly billing, no surprises. We provide a detailed proposal within 48 hours of your discovery call.

🔬

Micro-Step Development Methodology

We use a micro-step development process: build small features, test immediately, get your feedback, then move forward. You see working code and real progress every week, not just at the end.

24hr
Response Time Guarantee
100%
Fixed-Price Quotes
2023
Founded in Utah
USA
Clients Across the US
Case StudyCurtainCall Ticketing

Liahona Prep Academy — Theatre Ticketing

Added online ticket sales alongside door sales. Reduced check-in time by 80% with QR scanning. Volunteer staff trained in 15 minutes.

Read case study →
Flagship Platforms

Our Flagship Platforms

Five focused software products built for specific business needs. All available with transparent pricing, enterprise-grade security, and dedicated support.

CurtainCall Ticketing

Built for schools, theatres, and event organizations. Sell tickets, manage seating, check in attendees, and let AI optimize pricing.

Realtor Hub

Built for agents, teams, and agencies. Lead management, CRM, AI workflows, automated follow-up, and IDX/MLS integration.

Travel Pro

Built for travel agencies. Unified booking platform with GDS integrations, NDC support, traveler portal, and real-time reporting.

Host Pro

Built for hosting companies. Modern WHMCS replacement with Nexus AI chatbot, advanced control plane, and unlimited clients on all tiers.

CRM Pro

Agentic AI

Agentic AI-powered CRM for small businesses. AI lead scoring, predictive deal insights, AI chatbots, and intelligent automation — built to compete with Salesforce and HubSpot.

Proven Results

Real outcomes from real clients — measured, specific, and repeatable.

80%
Faster Check-In
Liahona Prep Academy reduced check-in time by 80% with QR scanning
Online
Advance Ticket Sales
Theatre ticketing customers added online ticket sales alongside door sales
Reduced
Manual Work
Custom software clients report significantly less manual data entry and fewer workarounds
6–10 wks
Typical Delivery
Typical project delivery: 6–10 weeks with weekly progress updates

How We Work

A transparent, step-by-step process from first call to launch — and beyond. Our micro-step methodology means you never wait months to see progress.

01

Discovery

Free 30–60 minute Zoom call. We listen, ask questions, and determine if we're the right fit. No sales pitch. We review your current workflows, identify pain points, and outline a clear scope of work with a fixed-price quote before any code is written.

02

Build

Micro-step development with weekly demos. Every change is small and testable — typically 5–10 lines at a time — so bugs are caught immediately and progress is visible every week. You see working code and provide feedback before we move forward. No black-box development.

03

Launch

We deploy, run thorough QA testing, and hand over complete documentation including admin guides and release notes. Small tools ship in 2–4 weeks. Most projects launch in 6–10 weeks. Complex SaaS platforms take 10–16 weeks. Every launch includes SSL, security hardening, and performance optimization.

04

Support

Ongoing support packages with severity-based SLAs. Critical issues (Sev 1) get a 12-hour response. Standard requests are answered within 24 hours. We provide proactive monitoring, daily backups, and regular security updates so your software stays reliable long after launch.

Case Study: Liahona Prep Academy

Liahona Prep Academy needed a custom theatre ticketing system to replace their manual box-office process. We built CurtainCall Ticketing with interactive seat maps, Stripe and Square payment processing, mobile QR check-in, and a full reporting dashboard.

The result: 80% faster check-in times with QR scanning, online ticket sales launched alongside door sales, and a system that handles hundreds of transactions per event without manual intervention. The entire project was delivered on a fixed-price quote with weekly progress demos.

How Much Does Custom Software Cost?

Transparent pricing with no hourly billing. Every project gets a fixed-price quote upfront.

From $2,850
Custom Software
Fixed-price project quote
From $2,375
WordPress Plugins
Production-ready with modern UI
From $39/mo
SaaS Products
CurtainCall, Realtor Hub, Travel Pro
From $4,250
Web Design
Responsive, SEO-optimized
From $47/mo
Managed Hosting
cPanel, SSL, daily backups
From $149/mo
Support & Maintenance
Severity-based SLAs

✅ No hourly billing — ever. Fixed-price quotes on every project.

Every engagement starts with a free discovery call. You receive a detailed proposal with scope, timeline, and total cost within 48 hours.

View Full Pricing & Plans →

What We Build

Custom software, WordPress plugins, SaaS platforms, websites, and managed hosting — everything a growing business needs under one roof.

Custom Software Development

Web apps, SaaS platforms, and APIs designed around your workflow — not the other way around. Built for small businesses that need software tailored to how they actually work. We handle everything from requirements gathering and architecture to development, testing, and deployment. Every project uses our micro-step methodology: small, testable changes with weekly demos so you see real progress and can provide feedback before we move forward. Fixed-price quotes mean no hourly surprises.

WordPress Plugin Development

Production-ready plugins with modern admin UIs, REST APIs, and automation. We handle everything from concept to WordPress.org submission. Our plugins include role-based access control, nonce verification, input sanitization, and prepared database statements for enterprise-grade security. Whether you need a support ticketing system, booking engine, or custom business tool, we build plugins that integrate seamlessly with the WordPress ecosystem and scale with your business.

Web Design & Development

Modern, responsive websites built for conversion. We design, develop, and launch — so you can focus on running your business. Every site is mobile-first, optimized for Core Web Vitals, and built with SEO best practices from day one. We use clean semantic HTML, structured data markup, and fast-loading architectures. From single-page landing sites to full multi-page business websites, we deliver polished results that look professional and drive real leads.

Web Hosting & Infrastructure

Managed hosting with Nginx or Apache, SSL certificates, daily backups, and 24-hour monitoring. We keep your sites fast and secure on enterprise-grade infrastructure. Our hosting includes server-side firewalls, automated security patching, and performance optimization with caching and CDN integration. Whether you need shared hosting for a small site or dedicated resources for a high-traffic SaaS platform, we manage the infrastructure so you never have to worry about uptime.

Support & Maintenance

Ongoing technical support with severity-based SLAs and guaranteed response times. We don't disappear after launch. Our support tiers include critical issue response within 12 hours, standard requests within 24 hours, and proactive monitoring to catch problems before they affect your users. Every support interaction is tracked through our own Support Pro ticketing system with full activity logs, escalation rules, and transparent status updates.

Add-On Services: Digital Marketing & SEO

Want to accelerate your online presence? We offer SEO, social media, and content strategy as add-on services to complement your software.

View Marketing Services →

Technologies We Use

Our core tech stack for custom software, WordPress plugins, and SaaS development

React / Next.js

Frontend

Modern frontend frameworks that deliver fast, responsive user experiences with server-side rendering for better SEO.

Node.js / PHP

Backend

Scalable backend languages that handle high-traffic applications with reliable performance and extensive ecosystem support.

WordPress

CMS

The world's most popular content management system, powering custom plugins and business websites with flexibility and ease of use.

Docker

Infrastructure

Containerization technology that ensures your software runs consistently across development, staging, and production environments.

Stripe & Square

Payments

Industry-leading payment processors with PCI DSS compliance, fraud protection, and support for cards, wallets, and subscriptions.

MySQL / PostgreSQL

Database

Enterprise-grade relational databases that store your data securely with ACID compliance, backups, and high availability.

REST APIs

Integration

Standard API architecture that connects your software with third-party tools like Zapier, SendGrid, and custom services.

Nginx / LiteSpeed

Server

High-performance web servers and management tools that keep your applications fast, secure, and easy to maintain.

How We Build Custom Software for Businesses of Every Size

A simple, transparent process from first call to launch day — and beyond.

Canonical Project Timelines

2–4 weeks
Small tools & plugins
6–10 weeks
Typical projects (CRM, booking, portals)
10–16 weeks
Complex SaaS platforms
01

Free Discovery Call for Your Software Project

A no-pressure 30–60 minute conversation to understand your business, goals, and challenges. We ask questions, listen carefully, and determine if custom software is the right fit. No obligation.

02

Clear Proposal & Fixed-Price Software Quote

Within 48 hours you receive a detailed project proposal with scope, timeline, and a total fixed price. No surprises.

03

Micro-Step Software Development Process

We build in small, testable increments with frequent demos and check-ins. You see real progress every step of the way and can provide feedback before we move forward.

04

Launch & Ongoing Software Support

We deploy, test thoroughly, and hand over everything. After launch, our support packages keep your software updated, secure, and running smoothly with monitoring, backups, and guaranteed response times.

Behind Metorox

Founder-led software development with direct communication, careful execution, and high standards from discovery to launch.

Ryan Pullman, founder and lead developer of Metorox Software, in Draper Utah office
Ryan Pullman demonstrating custom software development process at Metorox headquarters

Ryan Pullman — Founder & Lead Developer

10+ years full-stack development · Draper, Utah

Ryan Pullman is the founder and lead developer of Metorox Software. With 10+ years of full-stack development experience, Ryan has built custom software for schools, theatres, real estate teams, event organizations, and small businesses across the United States. His expertise includes React/Next.js, Node.js, WordPress, Docker, and secure payment processing. Ryan founded Metorox in April 2023 to bring enterprise-grade software development to small businesses at fixed, transparent prices.

Core Expertise

  • React, Next.js, Node.js, TypeScript, PHP, WordPress
  • Custom SaaS platforms and WordPress plugin development
  • PCI DSS compliance and enterprise security
  • Micro-step development methodology

Notable Projects

  • CurtainCall Ticketing: Built for schools and theatres — used by Liahona Prep Academy for every production
  • Realtor Hub: Real estate CRM software for real estate teams
  • CRM Pro: Agentic AI-powered CRM competing with Salesforce and HubSpot
  • Support Pro: WordPress support ticketing plugin
  • 50+ custom software projects completed
10+
Years Experience
24hr
Response Time
Fixed
Price Quotes
USA
Across the US

What's the Best Fit for Your Business?

Find the right Metorox solution for your needs at a glance. Each option is designed for a specific use case — no guesswork required.

NeedBest OptionWhy
Sell tickets for events/schoolsCurtainCall TicketingBuilt for seat maps, mobile check-in, payments
Lead management for real estateRealtor HubCRM, IDX/MLS, AI workflows, follow-up automation
Modernize your hosting company's client areaHost ProWHMCS frontend replacement for WordPress
Unique workflow not covered by productsCustom Software DevelopmentTailored solution built just for you
Hosting, monitoring, supportSupport & MaintenanceOngoing technical support with SLAs
Case StudyCurtainCall Ticketing
“Metorox built CurtainCall Ticketing for our school theatre program. We reduced check-in time by 80% with QR scanning, added online ticket sales alongside door sales, and gained full visibility into attendance and revenue. Volunteer staff were trained in 15 minutes.”

Liahona Prep Academy

Draper, Utah — School Theatre Program

Founded 2023|Draper, Utah|24-hour support response

What Our Clients Say

Real results from real businesses using Metorox products.

CurtainCall Ticketing
CurtainCall completely changed how we run productions. Parents love picking their seats online, and our volunteer check-in team went from 5 minutes per family to under 10 seconds with QR scanning. The flat pricing means we keep more revenue for the theatre program.

80% faster check-in, online ticket sales launched in 4 weeks

JR
Jessica Reynolds
Theatre Program Director, Liahona Prep Academy
Read full case study
Realtor Hub
We were drowning in spreadsheets trying to track leads and follow-ups. Realtor Hub gave us a single dashboard where every lead, showing, and follow-up is tracked automatically. Our response time to new leads dropped from hours to minutes.

Lead response time reduced from 3 hours to under 15 minutes

MD
Marcus Delgado
Broker/Owner, Delgado Realty Group
Support Pro
Before Support Pro, customer tickets came in through email, social media, and phone — and things fell through the cracks constantly. Now everything funnels into one system with SLAs and auto-routing. Our first-response time dropped by 60% and customers actually get updates.

60% faster first response, zero missed tickets since launch

TO
Tanya Okafor
Operations Manager, BrightPath Digital Agency

Quick Answers

The most common questions from small business owners — answered directly.

What industries do you serve?

Theatre companies, real estate agencies, travel agencies, schools, web hosting companies, and any small business with a unique software challenge that generic tools can't handle.

How long does a typical project take?

Small tools and plugins: 2–4 weeks. Typical projects (booking systems, CRMs, portals): 6–10 weeks. Complex SaaS platforms: 10–16 weeks. We use micro-step development so you see progress every week.

What's the typical cost range?

Custom software starts at $1,500 for simple tools. Mid-range projects (booking systems, portals) run $10,000–$25,000. Complex SaaS platforms start at $25,000+. Every project gets a fixed-price quote upfront.

Do you support WordPress?

Yes. WordPress plugin development is one of our primary services. We build production-ready plugins with modern UIs, REST APIs, and enterprise-grade security. Starting at $2,375.

What happens after launch?

We offer tiered support packages with severity-based SLAs. Critical issues get a 12-hour response. All clients get a 24-hour response guarantee. We also handle security updates, backups, and monitoring.

Do you work outside Utah?

Yes. We serve clients across the entire United States. All communication happens over Zoom, email, and phone. Location is never a barrier. We're headquartered in Draper, Utah.

Have more questions? See our full FAQ page or book a free discovery call.

Frequently Asked Questions

Quick answers to the questions we hear most from small business owners.

How much does a custom software project cost?

Projects start at $1,500 for smaller builds. Larger custom software engagements are quoted individually after a free discovery call. Every project gets a fixed-price quote upfront — no hourly billing, no surprises.

How long does a typical project take?

Small tools and plugins: 2–4 weeks. Typical projects (booking systems, CRMs, portals): 6–10 weeks. Complex SaaS platforms: 10–16 weeks. We use micro-step development so you see progress every week, not just at the end.

What makes Metorox different from other software companies?

Three things set us apart: (1) Founder-led — Ryan Pullman is directly involved in every project, not a junior developer. (2) Fixed pricing — no hourly billing or surprise costs. (3) Micro-step development — you see working code and progress every week, not just at the end.

How do you handle security and data protection?

Security is built into every project from day one. We implement SSL encryption, server firewalls, daily automated backups, Docker containerization for data isolation, role-based access control, nonce verification, and prepared SQL statements. Payment processing follows PCI DSS compliance via Stripe or Square.

Can you work with businesses outside Utah?

Yes — we serve clients across the entire United States. All communication happens over Zoom, email, and phone. Location is never a barrier. We're headquartered in Draper, Utah but work remotely with businesses nationwide.

What technologies does Metorox use?

We build with JavaScript, TypeScript, React, Next.js, PHP, WordPress, and Node.js. Infrastructure includes Docker, Nginx, MySQL, and cloud hosting. We choose the best stack for each project.

Do you offer ongoing support after launch?

Yes. We offer tiered support packages with severity-based SLAs and guaranteed response times under 24 hours. This includes server monitoring, backups, and security updates. Plans start at $149/month.

What industries does Metorox serve?

Schools, theatres, event organizations, real estate teams, travel agencies, web hosting companies, and small businesses across the USA. We also serve any business with a unique workflow that generic software can't handle.

What's your process for custom software projects?

Free discovery call → detailed proposal within 48 hours with scope, timeline, and fixed-price quote → micro-step development with weekly demos → launch and handoff with ongoing support available through tiered maintenance packages.

Have more questions? See our full FAQ page or book a free discovery call.

Ready to Get Started?

Explore our products, request a custom software project, or schedule a free discovery call.